Hotel The Palm (Adults Only) - Playa del Carmen

Hotel The Palm (Adults Only) - Playa del Carmen

$$$$|View on mapPlaya del Carmen, Mexico|
8.2
Great51 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Hotel The Palm (Adults Only) - Playa del Carmen
$$$$
Overview

Located around a 5-minute drive from Cenote Carwash Dive Shop, the 4-star Hotel The Palm Playa del Carmen offers a spa salon, including a Jacuzzi and an outdoor swimming pool. This comfortable hotel features a gym, various recreational opportunities, and a garden as well as Wi-Fi throughout the property.

Location

Situated in the heart of Playa del Carmen, in a busy area, the property is right near Museo Frida Kahlo Playa Del Carmen. The Palm Playa del Carmen is not so far from Xaman Ha Ruins and surrounded by a garden and a tropical garden. This wonderful accommodation is also a 10-minute ride from the 18-hole course "Hard Rock Campo de Golf" and ADO Tourist Terminal bus station is merely 1 km away.

For those travelling from afar, Aeropuerto de Playa del Carmen airport is 5 minutes' drive away.

Rooms

The 69 rooms at the boutique-style Palm include an adjoining terrace and a balcony. Some of the rooms feature elegant decor furnished with a cupboard and a sofa set. They come equipped with a mini fridge bar for self-catering along with a flat-screen TV with satellite channels and Wi-Fi for business and leisure. Offering amenities such as hair dryers and towels, the bathrooms also feature a spa bath and a rainfall shower. Guests can take advantage of views of the city.

Eat & Drink

Sanborns, situated merely a 5-minute walk away, is a perfect place to enjoy Mexican cuisine.

Leisure & Business

A sun terrace and a community pool can be provided at a surcharge. The Palm also includes a rooftop swimming pool and a gym facility. The property offers a range of activities such as snorkelling and golf.

Good to know
Check-in/Check-out
from 15:00-18:00
from 11:00-12:00
Amenities
No parking available.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of MXN 200 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Building
Number of floors:5
Number of rooms:70
Former name
Palm at Playa
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard Room
  • Max:
    4 persons
  • Bed options:
    1 Double bed
Standard King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Show 4 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Snack bar

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

TV

Flat-screen TV

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Jacuzzi
  • Public Bath
  • Pool with view

Room view

  • Garden view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Hotel The Palm (Adults Only)

💵 Lowest room price 75 C$
📏 Distance to centre 500 m
🗺️ Location rating 8.8
✈️ Distance to airport 1.3 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
Map view
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
152 Calle Quinta Avenida
Quinta Avenida
160 m
Av. Benito Juárez
Los Fundadores Park
590 m
Museum
Museo Frida Kahlo Playa Del Carmen
80 m
Night club
Coco Bongo
290 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
80 m
5th Avenue 4th and 6th Streets
Sun Jaguar
220 m
5ta Avenida
Galeria de Arte 5ta Avenida
300 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
460 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
560 m
Aquarium
Aquarium Beach
390 m
Beach
Playacar
650 m
Night club
Club 01
30 m
Casino
Grand Riviera Casino
220 m
Night club
Mandala Playa del Carmen
240 m
Night club
Salon Salsanera
220 m
Beach
INTI Beach
360 m
Shopping Area
Plaza Calle Corazon
260 m
Restaurant
La Cazota Grill Restaurant
90 m
Restaurant
Don Mario Ristorante Pizzeria
40 m
Restaurant
Mi Pueblo
60 m
Restaurant
EatItaly by Il Baretto
70 m
Restaurant
Eat Italy
50 m
Restaurant
Sabor a Mar
10 m
Restaurant
Patio 8
70 m
Restaurant
La Famiglia
190 m
Restaurant
Roof Club
20 m
Restaurant
Tropical Playa del Carmen
110 m

Reviews of Hotel The Palm (Adults Only)

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location8.8
Facilities7.0
Guest reviewsWrite a Review
  • S
    Sam
    United States
    left 1 review
    Wrote a review on 15 Feb
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    excellent service
    gorgeous rooftop

    a heartfelt stay at the palm thanks to sandra's kindness and rooftop bar that will have you smiling

    Exceptional service and breathtaking rooftop views.

    Palm Loft
  • H
    Harry
    United States
    left 1 review
    Wrote a review on 14 Feb
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service7.0
    Dining7.0
    8.0
    rooftop pool
    helpful staff

    This hotel perfectly suits my needs with great amenities like a rooftop pool, 24-hour reception, and reliable Wi-Fi. The staff was very helpful to my elderly parents during our first stay, which I still remember fondly. I'll definitely return for Christmas!

    Double Room
  • O
    Otto
    United States
    left 1 review
    Wrote a review on 27 Oct
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining8.0
    10
    beautiful location
    exceptional staff
    noise levels
    missing amenities

    Superb Service Levels/Roof Top Pool/Food and Music/Location

    Tucked away in an enchanting location, I was greeted by a cheerful staff. My spacious room boasted modern amenities and overlooked an inviting rooftop pool. Proximity to nightlife and the ferry to Cozumel made exploring convenient. Overall, the exceptional service, notably from the concierge and restaurant staff, made my stay unforgettable!

    Double Room
  • J
    Jason
    United States
    left 12 reviews
    Wrote a review on 25 Sept
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining6.0
    7.0
    rooftop service
    friendly staff

    It was just a decent option for a weekend breather in Playa del Carmen with decent value for money. The rooftop service was top-notch, especially with Fernando, who was really friendly and attentive.

    Standard King Room
  • C
    Chester
    United States
    left 2 reviews
    Wrote a review on 08 Sept
    Needs improvement
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service5.0
    Dining5.0
    5.0
    rooftop bar
    unresponsive staff
    poor room condition

    Lovely rooftop bar area with beautiful views.

    Our experience was tainted by numerous issues. The staff was largely unresponsive, especially when we asked for help with the loud music that ruined our rooftop experience. The room was in poor condition, with an air conditioner that barely worked, making our stay uncomfortable. It felt disappointing that such a nice location had so many shortcomings.

    Palm Loft
  • J
    Julius
    United States
    left 1 review
    Wrote a review on 05 Sept
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms6.0
    Service6.0
    Dining5.0
    6.0
    convenient location
    city view

    great location but modest accommodations

    I appreciated the convenience of the hotel's location, making it easy to explore the area. The price I booked at was reasonable for the level of comfort provided. The city view from my Palm Loft was a delightful surprise.

    Palm Loft
  • H
    Harry
    United States
    left 3 reviews
    Wrote a review on 30 Aug
    Very good
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service6.0
    Dining8.0
    7.0
    layout

    Layout was interesting.

    Standard King Room
  • P
    Phillip
    United States
    left 6 reviews
    Wrote a review on 20 Jun
    Very good
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining7.0
    7.0
    rooftop bar
    friendly staff
    high noise levels

    Great rooftop bar and friendly staff, but noise levels were a bit high.

    Palm Loft
  • I
    Ira
    United States
    left 4 reviews
    Wrote a review on 28 May
    Very good
    Recommends the hotel
    Location6.0
    Rooms7.0
    Service8.0
    Dining6.0
    7.0
    rooftop pool
    welcoming staff
    good breakfast

    Great Atmosphere but Noisy Nights

    We enjoyed our stay for 14 nights! The rooftop pool offered stunning views, and the staff created a welcoming vibe. Breakfast was solid but not exceptional. Just be prepared for noise from both the lively neighborhood and the daytime pool music—it can be quite overwhelming.

    Double Room
  • P
    Peter
    United States
    left 13 reviews
    Wrote a review on 03 Apr
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining7.0
    8.0
    rustic decor
    rooftop pool area
    accessible navigation
    disruptive noise
    nighttime disturbances

    The hotel's rustic decor, including weathered wood chairs and a lovely rooftop pool area, made the space welcoming. It was also easily accessible, allowing me to navigate comfortably throughout my stay.

    Noise levels from nearby bars were disruptive at night.

    Standard King Room
  • S
    Sophia
    United States
    left 1 review
    Wrote a review on 22 Mar
    Great
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service8.0
    Dining7.0
    8.0
    charming decor
    rooftop pool
    spaciousness
    minor drawback

    I recently stayed at the Palm Loft and enjoyed the charming decor and spaciousness. The rooftop pool offered a nice respite after exploring Playa's vibrant streets. A minor drawback was the inconsistent Wi-Fi, but overall, a good experience worth recommending.

    Palm Loft
  • S
    Sarah
    United States
    left 1 review
    Wrote a review on 27 Feb
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    rooftop pool
    spacious room
    friendly staff

    I loved the amazing rooftop pool with palm trees. The spacious room was super comfy, just a short walk to the beach. Staff were friendly and helpful throughout my 2-night stay. Perfect location for enjoying the local scene. A great getaway experience! 🌴

    Palm Loft
  • P
    Peter
    United States
    left 1 review
    Wrote a review on 13 Feb
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    great location
    huge room
    fun rooftop

    the palm was a fabulous hotel with an enormous and comfy room. it's just a 2-minute walk to the beach, and the rooftop pool was amazing.

    would recommend

    Palm Loft

FAQ about Hotel The Palm (Adults Only)

How far is the city centre from the comfortable Hotel The Palm?
Playa del Carmen city centre is reachable within a 10-minute walk from the comfortable Hotel The Palm.
What interesting sites can I visit not far from Hotel The Palm hotel?
Guests of Hotel The Palm hotel can visit Quinta Avenida (just a short walk from the accommodation), or Museo Frida Kahlo Playa Del Carmen placed 5 minutes' walk away.
Does the Playa del Carmen hotel have a car parking on site?
Yes, the Playa del Carmen hotel offers a car park on site.
What are our dining options during the stay at the hotel?
Guests of the hotel can dine just outside the property in a highly rated—8/10 according to reviews—seafood restaurant La Fisheria offering Caribbean cuisine.
What time is check-in and check-out at the comfortable Hotel The Palm?
Guests of the comfortable Hotel The Palm can check in from 15:00 to 18:00 and check out from 11:00 to 12:00. Late check-out is also available upon request.
What payment methods are available in the comfortable Hotel The Palm?
At the comfortable Hotel The Palm, you can pay using сash, Mastercard, and Visa.
What are the room types offered by the hotel?
King Room, Deluxe Room, and King Suite are among the room types available at the hotel.
Which amenities are included in the rooms at the comfortable Hotel The Palm?
Specific suites at the comfortable Hotel The Palm boast views of the city and feature a flat-screen TV with satellite channels and Wi-Fi and a personal safe for security reasons.
Is the comfortable Hotel The Palm accessible to people with disabilities?
Yes, wheelchair access and rooms with accessible facilities are provided at the comfortable Hotel The Palm for guests with special needs.
Which facilities are available in the comfortable Hotel The Palm?
Top locations of the comfortable Hotel The Palm include baggage storage and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Is there a swimming pool in the Playa del Carmen hotel?
Yes, the Playa del Carmen hotel features a rooftop pool.

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Check rooms and rates
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Rooms and Guests2 Guests, 1 room